JeeviTours & Transfer Booking System
Jeevi Support & Learning

Find answers, learn features and see how Jeevi works.

Search the Jeevi knowledge base, browse FAQs, read feature guides, follow screenshot-led walkthroughs and open the complete handbook. Content can be expanded and customized for each client implementation.

Created by DAIM Hub Fiji · Developed by Sarneet Sahvil Kumar

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FAQSeptember 17, 2026

Who created Jeevi?

Jeevi Tours and Transfer Booking System is created by DAIM Hub Fiji. The system developer is Sarneet Sahvil Kumar. Jeevi is offered as a customizable core framework that can be...

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FAQSeptember 16, 2026

Can Jeevi be customized for our business?

Yes. Jeevi is sold as a core framework. We study the business workflow and then configure or develop the booking process, fields, statuses, branding, documents, roles, reports, currencies, notifications and...

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FAQSeptember 16, 2026

Can payment options be customized?

Yes. Payment handling is scoped to the business model. Implementations can support agreed combinations of deposits, full or partial payments, pay-later workflows, bank-transfer confirmation, payment links, manual payment status and...

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FAQSeptember 16, 2026

Can our existing business data be onboarded?

Yes. Data onboarding can be scoped for customers, suppliers, products, services, users and approved booking history. Source data is reviewed and mapped before import so the final structure matches the...

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FAQSeptember 16, 2026

Is the bundled demo data real customer data?

No. The commercial package ships with fictional demonstration companies, customers, suppliers, guests, services, products and bookings. Demo bookings cover approximately 100 days before and 100 days after installation.

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FAQSeptember 16, 2026

What can the reporting area show?

The reporting area can summarize booking volume, gross sales, collected and outstanding amounts, passenger counts, suppliers, service mix, customers, agents and upcoming operations, subject to the user permission...

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FAQSeptember 16, 2026

Who is Jeevi designed for?

Jeevi is designed for travel agencies, destination management companies (DMCs), tour operators, airport-transfer businesses and destination-service teams that coordinate reservations, guests, agents, suppliers, tours and transfers.

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FAQSeptember 16, 2026

Does Jeevi support different access levels?

Yes. The existing access hierarchy is preserved: GOD ADMIN, Master Admin, Portal Super Admin, Booking Operations, Jeevi Agent and China Agent. Portal permissions can further control which sections...

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FAQSeptember 16, 2026

Which languages are included?

Jeevi includes English, Simplified Chinese, Traditional Chinese, Spanish, French, German, Portuguese, Arabic, Hindi, Japanese, Korean, Russian, Italian, Dutch, Indonesian, Turkish, Thai and Vietnamese.

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Jeevi Handbook

Complete product documentation in one printable guide.

The handbook covers setup, roles, bookings, services, operations, partner records, reports, multilingual use, data tools, vouchers, invoices, communication, customization and support workflows. It contains no passwords or private administrator credentials.

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