Search the Jeevi knowledge base, browse FAQs, read feature guides, follow screenshot-led walkthroughs and open the complete handbook. Content can be expanded and customized for each client implementation.
Created by DAIM Hub Fiji · Developed by Sarneet Sahvil Kumar
Browse the selected Jeevi support content.
Authorized users can generate operational and customer-facing outputs directly from reservation data.Voucher: service information for fulfillment and confirmation.Invoice: booking financial information for the customer or agent.Communication: booking-related messages can be...
ViewJeevi starts as a core frameworkThe implementation begins by studying how the business receives enquiries, creates reservations, confirms services, works with suppliers, collects payments, operates transfers and tours, communicates with...
ViewPayment design is scoped during implementation because every business has different sales channels, currencies, deposit rules and reconciliation needs.Examples of payment workflowsDeposit at confirmation and balance before service.Full payment at...
ViewCustomization begins with discovery, not with changing screens at random. We review how the business currently sells, books, confirms, operates, pays suppliers, collects customer payments, communicates and reports.Discovery areasProducts, services...
ViewJeevi includes data tools for structured import, export and backup workflows. Portal Super Admin bulk import/export requests are designed to go through Master Admin review and approval before...
ViewThe dashboard gives a fast view of active booking operations. Reporting extends this with filters and summaries across bookings, customers, suppliers, services, agents and financial values.Use date filters...
ViewAuthorized users can generate operational and customer-facing outputs directly from reservation data.Voucher: service information for fulfillment and confirmation.Invoice: booking financial information for the customer or agent.Email: booking-related communication...
ViewStart with the operating structureBefore entering live bookings, configure your companies, customers, suppliers and service types. Then confirm user roles and permissions so each person sees only the...
ViewCreate the reservationOpen New Booking and enter the customer, agent reference, guest details, passenger count, arrival/departure information, status, currency and notes.Add servicesAdd one or more service lines. Each...
ViewOperational worklistsThe Transfers and Tours sections turn booking services into day-to-day worklists. Teams can filter the information they need for upcoming services without opening every reservation individually.Recommended daily...
ViewJeevi separates customers, companies and suppliers so commercial relationships can be managed without mixing them into booking records.CustomersUse customers for the client or agency account associated with a...
ViewJeevi combines a fixed role hierarchy with configurable portal rights. Higher-level administration can govern user access while operational users remain focused on booking work.Portal rightsRights can control viewing,...
ViewJeevi includes 18 language choices with English as the safe fallback. The visitor can choose a language from the public website, login page or portal, and the preference...
ViewThe handbook covers setup, roles, bookings, services, operations, partner records, reports, multilingual use, data tools, vouchers, invoices, communication, customization and support workflows. It contains no passwords or private administrator credentials.
