DashboardOperations dashboard - booking KPIs, upcoming services and daily visibility.
Jeevi Support & Learning
Download complete PDF handbook
Find answers, learn features and see how Jeevi works.
Search the Jeevi knowledge base, browse FAQs, read feature guides, follow screenshot-led walkthroughs and open the complete handbook. Content can be expanded and customized for each client implementation.
Created by DAIM Hub Fiji · Developed by Sarneet Sahvil Kumar
Visual Guides
Learn the system with screenshots.
Open a guide to see the relevant Jeevi workspace and the steps around it.
BookingBooking workspace - keep guest, service and operational details together.
OperationsOperations worklist - coordinate transfers, tours, suppliers, dates and times.
UsersUsers and permissions - apply role-based access to the areas each team needs.
LanguagesMultilingual experience - 18 included language choices with English fallback.
SupportSupport and learning center - searchable FAQs, articles, visual guides and handbook.
Frequently Asked Questions
Browse all FAQs →Quick answers to common questions.
Who created Jeevi?
Jeevi Tours and Transfer Booking System is created by DAIM Hub Fiji. The system developer is Sarneet Sahvil Kumar. Jeevi is offered as a customizable core framework that can be studied, amended and extended around each client business.
Are portal users separated from protected administration?
Yes. Portal identities remain focused on operational booking work while protected administration is reserved for authorized platform control.
Can Jeevi be customized for our business?
Yes. Jeevi is sold as a core framework. We study the business workflow and then configure or develop the booking process, fields, statuses, branding, documents, roles, reports, currencies, notifications and approved integrations to suit the business requirements.
Can payment options be customized?
Yes. Payment handling is scoped to the business model. Implementations can support agreed combinations of deposits, full or partial payments, pay-later workflows, bank-transfer confirmation, payment links, manual payment status and suitable online payment integrations.
Can Jeevi use our terminology and documents?
Yes. Labels, service names, booking fields, vouchers, invoices, confirmations, email wording and operational documents can be adjusted during implementation to match the client business.
Can our existing business data be onboarded?
Yes. Data onboarding can be scoped for customers, suppliers, products, services, users and approved booking history. Source data is reviewed and mapped before import so the final structure matches the agreed Jeevi implementation.
What can the reporting area show?
The reporting area can summarize booking volume, gross sales, collected and outstanding amounts, passenger counts, suppliers, service mix, customers, agents and upcoming operations, subject to the user permission set.
Are portal users allowed into WordPress administration?
Portal-only identities are kept in the front-end booking portal. WordPress administration remains separated from normal operational and agency accounts.
Is the bundled demo data real customer data?
No. The commercial package ships with fictional demonstration companies, customers, suppliers, guests, services, products and bookings. Demo bookings cover approximately 100 days before and 100 days after installation.
Can users print or save vouchers and invoices?
Yes. Authorized users can generate booking details, vouchers and invoices from reservation data and print or save them as PDF using the browser print workflow.
Who is Jeevi designed for?
Jeevi is designed for travel agencies, destination management companies (DMCs), tour operators, airport-transfer businesses and destination-service teams that coordinate reservations, guests, agents, suppliers, tours and transfers.
Can Jeevi manage tours and transfers in the same booking?
Yes. A single reservation can contain multiple service lines, including transfers, tours and other service types. Each service can have its own date, time, supplier, pickup, drop-off, quantity, rate and operational notes.
Feature Blogs
View all features →Understand what each Jeevi feature does.
Practical feature articles explain how the framework supports bookings, operations, reporting, security, languages and customization.
About Jeevi and DAIM Hub Fiji
Jeevi Tours and Transfer Booking System is created by DAIM Hub Fiji and developed by Sarneet Sahvil Kumar.Jeevi is the booking-system core framework within the DAIM Hub Fiji digital and...
ViewFeature Guide: Custom Payment Options
Payment design is scoped during implementation. The framework can be adapted for deposits, full or partial payment, outstanding balances, pay-later arrangements, bank-transfer confirmation, payment links, manual payment recording and suitable...
ViewFeature Guide: Business-Fit Customization
Jeevi is the core framework, not a rigid one-size-fits-all workflow. We study the client business and tailor branding, fields, statuses, documents, access, payment logic, reports and approved integrations around the...
ViewFeature Guide: Support and Learning Center
The Support and Learning Center combines searchable FAQs, feature articles, visual guides, troubleshooting content and the full PDF handbook in one public knowledge area.
ViewFeature Guide: Demo and Data Onboarding Readiness
Fresh commercial installations use fictional demo data so buyers can evaluate the workflow safely. During implementation, approved customer, supplier, service, booking and user data can be prepared and onboarded through...
ViewFeature Guide: Multi-Service Reservations
A Jeevi booking is more than one transfer or one tour. It is a reservation container that can hold multiple service lines. This makes it possible to coordinate...
ViewHow-To Articles
View all articles →Step-by-step product guidance.
Use these guides for setup, daily booking work, operations, users, reporting, payments and business-fit customization.
Vouchers, Invoices and Booking Communication
Authorized users can generate operational and customer-facing outputs directly from reservation data.Voucher: service information for fulfillment and confirmation.Invoice: booking financial information for the customer or agent.Communication: booking-related messages can be...
ViewHow a Jeevi Implementation Is Customized
Jeevi starts as a core frameworkThe implementation begins by studying how the business receives enquiries, creates reservations, confirms services, works with suppliers, collects payments, operates transfers and tours, communicates with...
ViewPlanning Custom Payment Options
Payment design is scoped during implementation because every business has different sales channels, currencies, deposit rules and reconciliation needs.Examples of payment workflowsDeposit at confirmation and balance before service.Full payment at...
ViewBusiness Discovery Before Customization
Customization begins with discovery, not with changing screens at random. We review how the business currently sells, books, confirms, operates, pays suppliers, collects customer payments, communicates and reports.Discovery areasProducts, services...
ViewReading the Jeevi Dashboard and Reports
The dashboard gives a fast view of active booking operations. Reporting extends this with filters and summaries across bookings, customers, suppliers, services, agents and financial values.Use date filters...
ViewVouchers, Invoices and Booking Emails
Authorized users can generate operational and customer-facing outputs directly from reservation data.Voucher: service information for fulfillment and confirmation.Invoice: booking financial information for the customer or agent.Email: booking-related communication...
ViewJeevi Handbook
Download complete PDF handbook
Complete product documentation in one printable guide.
The handbook covers setup, roles, bookings, services, operations, partner records, reports, multilingual use, data tools, vouchers, invoices, communication, customization and support workflows. It contains no passwords or private administrator credentials.