{"id":48,"date":"2026-09-16T23:44:02","date_gmt":"2026-09-16T23:44:02","guid":{"rendered":"https:\/\/demo2.daimhub.com\/?jeevi_support=business-discovery-before-customization"},"modified":"2026-09-16T23:44:02","modified_gmt":"2026-09-16T23:44:02","slug":"business-discovery-before-customization","status":"publish","type":"jeevi_support","link":"https:\/\/demo2.daimhub.com\/?jeevi_support=business-discovery-before-customization","title":{"rendered":"Business Discovery Before Customization"},"content":{"rendered":"<p>Customization begins with discovery, not with changing screens at random. We review how the business currently sells, books, confirms, operates, pays suppliers, collects customer payments, communicates and reports.<\/p>\n<h2>Discovery areas<\/h2>\n<ul>\n<li>Products, services and rate structures.<\/li>\n<li>Sales channels and agent relationships.<\/li>\n<li>Booking and approval steps.<\/li>\n<li>Supplier assignment and operational handover.<\/li>\n<li>Payment, refund and outstanding-balance rules.<\/li>\n<li>Documents, reports and management KPIs.<\/li>\n<li>User responsibilities and access boundaries.<\/li>\n<\/ul>\n<p>The resulting configuration plan defines what stays standard and what is customized.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customization begins with discovery, not with changing screens at random. We review how the business currently sells, books, confirms, operates, pays suppliers, collects customer payments, communicates and reports.Discovery areasProducts, services&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","jeevi_support_type":[3],"jeevi_support_topic":[15],"class_list":["post-48","jeevi_support","type-jeevi_support","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo2.daimhub.com\/index.php?rest_route=\/wp\/v2\/jeevi_support\/48","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo2.daimhub.com\/index.php?rest_route=\/wp\/v2\/jeevi_support"}],"about":[{"href":"https:\/\/demo2.daimhub.com\/index.php?rest_route=\/wp\/v2\/types\/jeevi_support"}],"author":[{"embeddable":true,"href":"https:\/\/demo2.daimhub.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/demo2.daimhub.com\/index.php?rest_route=\/wp\/v2\/jeevi_support\/48\/revisions"}],"wp:attachment":[{"href":"https:\/\/demo2.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=48"}],"wp:term":[{"taxonomy":"jeevi_support_type","embeddable":true,"href":"https:\/\/demo2.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fjeevi_support_type&post=48"},{"taxonomy":"jeevi_support_topic","embeddable":true,"href":"https:\/\/demo2.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fjeevi_support_topic&post=48"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}